Julie Sims Designs Promise
Thank you for buying handmade jewelry from Julie Sims Designs. All pieces are made with attention to detail and adhere to high quality standards. If for some reason you are not satisfied with your purchase, please email us at firstname.lastname@example.org or call us at 303-887-1904 and we will figure out a solution. As long as the damage is not due to misuse or intentional abuse and can be directly related to our craftsmanship, our warranty covers the repairs free of charge. You are responsible for the shipping both ways and we will take care of the rest.
Custom and personalized orders are not available for refund or exchange unless the error is on our end i.e. incorrect spelling.
Julie Sims Designs jewelry is guaranteed for life. We hope that when you make a purchase here that it is the beginning of a long relationship. Everything we create is intended to be a future heirloom.